Frequently Asked Questions
No worries – there will be plenty more. I’ll be restocking on a consistent basis – as they’re made and available. Sign up for the restock notifications on the item page and if everyone beats you to it – sign up again or just check back soon!
Due to COVID-19 and postal delays – I am careful to only list items as the supplies are delivered to me. I’m ordering larger quantities to fit the high demand and stocking up for the holidays – but will not be allowing back-orders at this time (don’t you just hate those shops that take your coins and make you wait 8 weeks?) ! Thanks for being understanding + keeping this hobby fun for me.
Please allow 2-7 business days for your order to be processed and packed with love and affirmations.
Orders are shipped out on a rolling basis as they’re ready.
All orders ship via USPS Priority and should arrive in 2-3 business days.
You will receive an e-mail with tracking number once your order label is created. Please allow up to 24 hours for tracking information to begin updating.
*Some areas are still experiencing postal delays due to COVID-19. Please be patient with our hard-working postal workers. You can use your tracking number to reach out if you experience extreme delays.
At this time – shipping to the UK, Canada, etc. for the weight of candle packages costs almost as much as the product. I’m researching different services, and will update here shall we begin to offer international shipping! Fingers crossed for by November!
At Lindsey Created, each candle is hand-poured in small batches and each vintage item is hand-picked and inspected – both to ensure the quality you deserve.
Due to COVID we have temporarily paused any returns or exchanges and all sales are currently final. However, please contact us if your product arrives damaged or you have any other major issues and we’ll do our best to make things right.
Direct Email: firstname.lastname@example.org